Navy Gold Illnois Willis Tower State Capitol Buiding Autumn Vibe Football Jersey For Men & Women

SIZE CHART

PRODUCT DETAILS

• Material Fabric: breathable polyester, dry comfort, quick-drying
• Features: moisture wicking, wrinkle-resistance, comfortable knitting thread collar, more suitable for your neck.
• Quality: good Draping property, athletic cut & exquisite, printed not easy to fall off
• Please check the sizing chart to ensure the best possible fit. This product has a variety of sizes to choose from. If your measurements fall between the two sizes, you could choose the larger for comfort.

HOW TO CUSTOMIZE FOOTBALL JERSEY

CUSTOMER SHOW

Time for Processing

Our US warehouse works hard to keep your favorite jerseys in stock. Please allow 1-2 days (excluding Sundays) for our team to prep your order before it heads out.

If your order is pending, it means we're gearing up to send it your way. We'll keep you posted via email if anything unexpected pops up—we value transparency!

We will provide you with a tracking number via email as soon as your order ships. To find out when your much anticipated delivery will arrive, keep a watch on it. Thanks for your understanding, and we can't wait to make your shopping experience smooth and enjoyable!

Order Cut-off Time: 10:00 PM (GMT-5)

Transit Time

Please note that the delivery times provided are approximate. Be mindful that during busy seasons, such as holidays, there may be some delays in receiving your order. We thank you for your patience and understanding during these periods.

• Standard Shipping: 4-9 days (Free shipping)
• Expedited Shipping: 2-5 days (6.99 USD)

Shipping Parties:

We use the following shipping parties: 

• United States Postal Service (USPS)
• United Parcel Service (UPS)
• FedEx
• DHL Express
• Amazon Shipping
• Regional Carriers (e.g., LaserShip, OnTrac)

Tax Policy

We do not impose taxes on any orders. The displayed product prices are inclusive of all applicable taxes.

Shipping Delays

If your package takes more than 30 days to reach you, we've got you covered with a full refund. Should your package not arrive within the expected timeframe, reach out to us, and we commit to responding within 12 hours. Your understanding and support are greatly appreciated.

If the tracking code indicates delivery completion but you haven't received your order, we recommend thoroughly checking your surroundings. If the issue persists, contact the shipping company mentioned in your email notifications. Should the problem persist without resolution, don't hesitate to contact our support team at: support@zephyl.store

At Zephyl, your satisfaction with our custom jerseys is our top priority. To ensure a seamless experience, we have crafted the following refund and return policy specifically for our custom jersey items:

1. Returns

If the custom jersey you receive doesn't meet your expectations, you may return it within 30 days of the purchase date for a refund. For eligibility, the jersey must be in its original condition, unworn, unwashed, and with all tags intact.

To initiate a return, contact our customer support team through the provided email or phone number. They will guide you through the return process, issue a return authorization number, and provide necessary instructions.

Upon receiving the returned custom jersey and verifying its compliance with our policy, we will process your refund. Please note that original shipping fees are non-refundable, and you are responsible for the return shipping costs. We recommend using a trackable shipping method for a safe return.

Once processed, your refund will be issued to your original payment method, with a reasonable processing time for it to reflect in your account.

2. Exchanges

For size, color, or style exchanges, contact our customer support team within 30 days of the purchase date. The jersey for exchange must be in its original condition, unworn, unwashed, and with all tags intact.

Our support team will guide you through the exchange process, provide a return authorization number, and assist with return shipping. Upon receiving the returned item and confirming its condition, we will promptly ship the replacement jersey.

If the replacement jersey has a higher value, you will cover the price difference. If it's of lower value, we will refund you the difference in line with our refund policy.

3. Damaged or Defective Custom Jerseys

In the rare event of receiving a damaged or defective custom jersey, contact our customer support team immediately for a swift resolution, either through a replacement or a refund.

For damaged or defective items, we may request photographic evidence or other documentation to assess the issue. Your cooperation in providing necessary information will expedite the resolution process.

4. Customer Support

For any questions or concerns about our refund and return policy for custom jerseys, reach out to our dedicated customer support team. We are committed to providing exceptional service and ensuring your satisfaction.

EMAIL: support@zephyl.store

ADDRESS: 745 Garden Grove Dr, Lawrenceville, GA 30044-2873, United States

Thank you for choosing Zephyl for your custom jersey needs. We appreciate your trust and look forward to serving you.