Welcome to Zephyl. We are dedicated to ensuring a smooth shipping experience to deliver your windbreakers promptly and in perfect condition. Here's everything you need to know about our Shipping Policy:
Order Processing Time:
We strive to process and dispatch your orders within 1-2 business days (excluding weekends and holidays) from the time of purchase. Our dedicated fulfillment team meticulously handles each item to ensure secure packaging and readiness for shipment.
Shipping Options:
- Standard Shipping: Our standard shipping method typically delivers orders within 5-7 business days. This service is provided at no additional cost to our customers.
- Expedited Shipping: For customers needing faster delivery, we offer expedited shipping options with delivery times ranging from 3-5 business days, available for a fee of $4.99 USD.
Order Tracking:
Upon processing and shipment of your order, you will receive a confirmation email containing tracking information. This allows you to monitor the status of your shipment and estimate its arrival time accurately.
Peak Season Considerations:
During peak seasons or high-demand periods such as holidays and promotional events, slight delays in shipping times may occur. We appreciate your patience and understanding during these times, and rest assured, we are working diligently to ensure timely deliveries.
Shipping Restrictions:
While we strive to accommodate all customers, please note that delivery to certain locations may not be possible. Additionally, shipping to multiple addresses within a single order is currently not supported.
Tax Policy:
At Zephyl, we believe in transparency and straightforward pricing. Therefore, we do not impose any additional taxes or hidden fees on our customers. The price displayed at checkout is the final price you'll pay.
Customer Support:
Your satisfaction is paramount. If you experience any issues or delays with your shipment, our friendly and knowledgeable customer support team is available to assist you. Simply contact us at support@zephyl.store, and we will promptly address any concerns or inquiries you may have.
Thank you for choosing Zephyl for your windbreaker shopping. We are committed to providing you with reliable, high-quality products and exceptional service throughout your shopping experience.